Return Policy

Return & Exchange Policy

Thank you for shopping with Globalife Neway. We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our return policy below:

Eligibility

• Items must be returned within 7 days of delivery.
• Products must be unopened, unused, and in original condition.
• To initiate a return, you must contact our customer service team with your order details.

How to Return

• Email our support team with your order number and reason for return.
• Pack the item securely in original packaging.
• Ship it back to our return address (details provided upon approval).

Refunds

• Once we receive the returned item and inspect it, we will process your refund.
• Refunds will be issued to your original payment method within 7-10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

Exchanges

Exchanges are allowed if a product is defective or damaged during shipping. Please contact us for replacement options.